Problem-Solving and Decision-Making come in a troika:
- Rational Model
- Innovative or Creative Model and
- Relational Model
Whereas the first two are easy to understand I’d like to dwell on the third.
Relational Model
To start with sound behavior, first let us understand that you can never CONTROL your emotions. You CONTROL WHAT YOU DO with your emotions. You cannot say anger go away! Anger will come, it is natural. What you do with your anger is behavior. You can kill someone, you can punch him in the nose, you can give in, you can give up, you can compromise, or you can sit down and discuss.
With this, let us see what constitutes Sound Behavior. What is Sound Behavior? It is:
- A strong INITIATIVE or will or perseverance. The ability to sweat out a project or a situation despite heavy odds and discouraging set-backs. My mantra, “कुछ करने का है तो कर सकता है, नहीं करना है तो conjuring hundred reasons not to do it.” In other words. When powerful initiative is there, others join you enthusiastically and not follow you.
- Having a high level of INQUIRY, an innate curiosity to ask questions, read and learn continuously, Powerful Inquiry brings CONVICTION.
- The ability to ADVOCATE your point of view in an assertive and not aggressive manner. In the process one LISTENS EMPATHETICALLY to another view point.
- The ability to RESOLVE CONFLICT and deal with anger and settle differences without violence or destruction, but with powerful assertion
- The capacity to face unpleasantness and frustration, discomfort and defeat, without complaint or collapse.
- The ability to make a DECISION and stand by it. The immature spend their lives exploring endless possibilities; then they do nothing.
- The ability to give, receive and seek CANDID FEEDBACK. Sound people encourage two-way communication. They are forthright in, and do not shy away from, explaining to others how their behavior impacts them their team or their company or family.
- PATIENCE. It is the willingness to pass up immediate pleasure in favor of the long-term gain. In other words, it is the ability to HOLD IMPULSE.
- HUMILITY. It is being big enough to say, “I was wrong.” And, when right, the mature person need not experience the satisfaction of saying, “I told you so.”
- Means DEPENDABILITY, keeping one’s word, coming through in a crisis. The immature are masters of alibies. They are the confused and the disorganized. Their lives are a maze of broken promises, former friends, unfinished business, and good intentions that somehow never materialize.
- The ability to seek critique on a continuous basis. To be able to be confrontation in giving valid critique and receive the same.
Sound Behavior is indeed the art of living in peace with that which we cannot change, the courage to change that which should be changed — and the wisdom to know the difference!
Read more insight here
Author – HomiMulla Associates
86 Comments
Very nice article !
A piece of very important advice to the youngsters who seem to have no time for themselves.
Nice article on Sound Behaviour ✌?